Contact Management
If you are holding on to outdated or incorrect contacts in your lists, you may not just be wasting data storage – THIS MAY BE COSTING YOU MONEY!
But I want to keep ALL my contacts
The good news is that you can keep all your contacts and you can have as many lists as you want! The trick is to understand how to segment them and keep your lists clean! There are dozens of ways you can slash and remix your contact lists to find a tune that appeals to those particular listeners. Some audiences like pop, some like bluegrass. The trick is knowing how to communicate with each one.
How Do I Stay Connected With My Customers?
Today there are a staggering (and still growing) number of ways to connect with customers.
With so many channels hungry for content and so many people responsible for keeping your messages in front of your customers, managing your brand experience creates a daunting challenge.
How do you manage your content and avoid muddled communications?
.
Flip through these slides (or download the PDF) to learn how.
-
As a sales professional it is rare to find a marketing agency that understands what I do for a living. So when 19 Oaks starting working with our firm and brought an understanding of who I was talking to, how, and when, it was a breath of fresh air. Using process, marketing content and tools with analytics to measure our work, they really helped me connect with more of my existing customers, reach new prospects, and gave me marketing tools that increased my sales. They were great to work with and I would recommend them to any company who really cares about the bottom line – while delighting their customers!
Stephanie Pennell, Lotfey Dennett Insurance Brokers
-
Hiring 19 Oaks to assist us with our Strategic Plan was a great decision. The staff fully integrated themselves into our line of work to truly understand our company, processes, problems, and successes. 19 Oaks provided us with a different way of thinking; bringing us back to the basics of communicating with our members and taking care of them in order set a strong base for continuing to grow the organization.
Lynn Tillotson, President Portland Maine Convention and Visitors Bureau
-
I’ve worked with 19 Oaks for several years and trust them with all of our sales and marketing needs, including staff training, website development, social media, print and web ads, email campaigns and more. 19 Oaks understands how to communicate with and delight our customers, which has improved our brand and customer experience and positively impacted our bottom line. Before 19 Oaks, our biggest challenge was service awareness. Now all of our customers understand what we do and how it benefits them. I’m very happy with the work 19 Oaks does and the level of service they provide.
David Machesney, Owner and President of Pratt Abbott Cleaners
-
I first met Shay through a local networking group, but her reputation preceded her. I had long wanted a more personalized approach to our marketing and Shay was the perfect fit. We met to formulate a strategy, she found the right person internally, trained them, and provided the tools to succeed. She set in place processes to consistently replicate best practices, track events, marketing channels and sales goals. I highly recommend Shay and 19Oaks to anyone wanting to implement a personalized, in-house marketing program.
Peter Horch, CEO of Horch Roofing
-
Working with Shay and 19Oaks gave me the confidence to thrive as the Marketing Coordinator of Horch Roofing. Consultants often take a “one size fits all” approach, but not Shay. As we worked to bring our marketing channels in-house, she provided me with specific resources and advice tailored to our industry and to our company’s culture. With Shay as a mentor, our first campaign to raise money for Good Shepherd Food Bank was a success, raising over $16,200 to support Mainer’s in need
Alexi Frey, Marketing Manager at Horch Roofing
-
19 Oaks was able to help create messaging that connected with non-engineers, but retained the technical information needed to accurately reflect the utility infrastructure challenges that face our communities.
Zach Henderson, Woodard & Curran
-
I can’t express what a help Shay was with pivoting A Company of Girls to a more organized and higher functioning organization. Her guidance with everything from recruiting new board members, to event planning, to corporate sponsorship, allowed us to build a successful, and replicating, model that helps us work smarter – not harder, allowing for more time to focus on our mission of empowering girls to succeed.
Jennifer Roe, Executive Director, A Company of Girls
-
19 Oaks worked with me and our business development team to incorporate our sales tools with a clearly defined process. This has greatly helped me get our organization on track for meeting our sales goals for the upcoming year.
Vicki Worden, Executive Director of Green Building Initiative
-
19 Oaks Strategic Sales & Marketing has played a huge role in the success Junior Achievement saw this year. Their professional and knowledgeable staff listened to our needs and put in place invaluable sales and marketing processes for our fundraising and volunteer recruitment efforts. Shay and her team were instrumental in writing new, engaging content, developing a social media presence for JA, and facilitating committee meetings that have given Junior Achievement a strong structure and voice in the community. Our volunteer outreach has grown, as well as our fundraising events. We are now working on a new company website that will be designed by 19 Oaks. We are thankful for the knowledge and skill set they have provided us and I highly recommend them no matter what size company or type or industry.
Michelle Anderson, President, Junior Achievement of Maine
-
“There are a number of qualities that you can be sure of when working with Shay….
* She will always bring a positive energy to your company.
* She is an excellent listener, understanding the needs of your organization.
* She is thoughtful and creative, customizing the product to meet your needs.
Chris Condon, CEO, United Insurance
-
19 Oaks has played an invaluable role in our marketing and sales processes, from training our staff, to interviewing and placing a dedicated marketing and sales person, to redesigning and developing our website. As a result, our phone is ringing a lot more and we’re securing new business. The best part is, we’re getting the types of clients we want to strategically grow our company. I highly recommend 19 Oaks to any business seeking to boost their marketing or sales.
Michael Royer, President of Berry Talbot Royer
-
When we first discussed the possibility of my company retaining 19 Oaks as a contract marketing firm, Kentek was enjoying great success with an acclaimed brand name but was suffering from inconsistencies in marketing efforts, neglect of basic marketing tools, and a gap versus best practices in e-marketing programs. Within a short period of time, we made enormous improvements in all areas of our marketing, the most valuable of which (to me) included the training and knowledge of how marketing should work that was afforded my staff.
Tom MacMullin, President, Kentek Corporation