When we first discussed the possibility of my company retaining 19 Oaks as a contract marketing firm, Kentek was enjoying great success with an acclaimed brand name but was suffering from inconsistencies in marketing efforts, neglect of basic marketing tools, and a gap versus best practices in e-marketing programs.  Within a short period of time, we made enormous improvements in all areas of our marketing, the most valuable of which (to me) included the training and knowledge of how marketing should work that was afforded my staff.

Where do I start…?  Since April 2018; Shay’s contributions have been countless, measured, and impactful.  In the beginning, she was faced with a disorganized and somewhat dysfunctional organization.  Through strategic planning, training/coaching, the implementation of processes, and focus on ‘over-communication’ we are now charting a course in a more deliberate direction.  I cannot speak highly enough about the skillset Shay brings to the table and would be happy to work with her again if given the opportunity.

I can’t express what a help Shay was with pivoting A Company of Girls to a more organized and higher functioning organization. Her guidance with everything from recruiting new board members, to event planning, to corporate sponsorship, allowed us to build a successful, and replicating, model that helps us work smarter – not harder, allowing for more time to focus on our mission of empowering girls to succeed.

I first met Shay through a local networking group, but her reputation preceded her. I had long wanted a more personalized approach to our marketing and Shay was the perfect fit. We met to formulate a strategy, she found the right person internally, trained them, and provided the tools to succeed. She set in place processes to consistently replicate best practices, track events, marketing channels and sales goals.  I highly recommend Shay and 19Oaks to anyone wanting to implement a personalized, in-house marketing program.

Working with Shay and 19Oaks gave me the confidence to thrive as the Marketing Coordinator of Horch Roofing. Consultants often take a “one size fits all” approach, but not Shay. As we worked to bring our marketing channels in-house, she provided me with specific resources and advice tailored to our industry and to our company’s culture. With Shay as a mentor,  our first campaign to raise money for Good Shepherd Food Bank was a success, raising over $16,200 to support Mainer’s in need

19 Oaks worked with my team to develop internal marketing systems and processes to keep us top of mind with our customers, grow our market share, and provides engaging content for our community. 19 Oaks are experts in bringing order to social media and creating a strategic vision. Their entire team is very accessible when questions and concerns arose.

19 Oaks was able to help create messaging that connected with non-engineers, but retained the technical information needed to accurately reflect the utility infrastructure challenges that face our communities.

19 Oaks worked with us to redesign our website to make it into a functional sales tool and lead generation asset. Our previous site was out of date and didn’t showcase our work, while our new site is modern and appealing and communicates the value of what we do. As a visual and design-driven business, we have pretty high standards, and 19 Oaks was able to meet our expectations for a beautifully designed and user-friendly website. I recommend 19 Oaks to anyone looking to refresh their web presence to get more customers and generate leads

Hiring 19 Oaks to assist us with our Strategic Plan was a great decision. The staff fully integrated themselves into our line of work to truly understand our company, processes, problems, and successes. 19 Oaks provided us with a different way of thinking; bringing us back to the basics of communicating with our members and taking care of them in order set a strong base for continuing to grow the organization.

“There are a number of qualities that you can be sure of when working with Shay….
* She will always bring a positive energy to your company.
* She is an excellent listener, understanding the needs of your organization.
* She is thoughtful and creative, customizing the product to meet your needs.

I’ve worked with 19 Oaks for several years and trust them with all of our sales and marketing needs, including staff training, website development, social media, print and web ads, email campaigns and more. 19 Oaks understands how to communicate with and delight our customers, which has improved our brand and customer experience and positively impacted our bottom line. Before 19 Oaks, our biggest challenge was service awareness. Now all of our customers understand what we do and how it benefits them. I’m very happy with the work 19 Oaks does and the level of service they provide.

I hired Shay and her team to help me develop a streamlined system and CRM. Additionally I received outstanding training on several social media platforms (including LinkedIn which led directly to a strong lead within days!). I appreciate Shay’s communication skills, business acumen and her focus on absolute value-addding for her clients 24/7. She is a pleasure to work with and I’d highly recommend her and her team.

As a sales professional it is rare to find a marketing agency that understands what I do for a living. So when 19 Oaks starting working with our firm and brought an understanding of who I was talking to, how, and when, it was a breath of fresh air. Using process, marketing content and tools with analytics to measure our work, they really helped me connect with more of my existing customers, reach new prospects, and gave me marketing tools that increased my sales. They were great to work with and I would recommend them to any company who really cares about the bottom line – while delighting their customers!

Shay excels at marketing strategy and fundraising for nonprofits. She has greatly helped our organization by introducing replicable processes for event promotion and member outreach. Shay understands how to communicate with donors and volunteers to increase engagement. For example, 19 Oaks created a successful new event to thank volunteers at no cost to our organization. Shay has trained and supported staff and board members to easily meet and exceed fundraising goals. They follow through on details and deliver on promises made. I highly recommend Shay to those looking to increase revenue and grow.

19 Oaks Strategic Sales & Marketing has played a huge role in the success Junior Achievement saw this year. Their professional and knowledgeable staff listened to our needs and put in place invaluable sales and marketing processes for our fundraising and volunteer recruitment efforts. Shay and her team were instrumental in writing new, engaging content, developing a social media presence for JA, and facilitating committee meetings that have given Junior Achievement a strong structure and voice in the community. Our volunteer outreach has grown, as well as our fundraising events. We are now working on a new company website that will be designed by 19 Oaks. We are thankful for the knowledge and skill set they have provided us and I highly recommend them no matter what size company or type or industry.

19 Oaks worked with me and our business development team to incorporate our sales tools with a clearly defined process. This has greatly helped me get our organization on track for meeting our sales goals for the upcoming year.

19 Oaks has played an invaluable role in our marketing and sales processes, from training our staff, to interviewing and placing a dedicated marketing and sales person, to redesigning and developing our website. As a result, our phone is ringing a lot more and we’re securing new business. The best part is, we’re getting the types of clients we want to strategically grow our company. I highly recommend 19 Oaks to any business seeking to boost their marketing or sales.