19 Oaks worked with me and our business development team to incorporate our sales tools with a clearly defined process. This has greatly helped me get our organization on track for meeting our sales goals for the upcoming year.

When we first discussed the possibility of my company retaining 19 Oaks as a contract marketing firm, Kentek was enjoying great success with an acclaimed brand name but was suffering from inconsistencies in marketing efforts, neglect of basic marketing tools, and a gap versus best practices in e-marketing programs.  Within a short period of time, we made enormous improvements in all areas of our marketing, the most valuable of which (to me) included the training and knowledge of how marketing should work that was afforded my staff.

“There are a number of qualities that you can be sure of when working with Shay….
* She will always bring a positive energy to your company.
* She is an excellent listener, understanding the needs of your organization.
* She is thoughtful and creative, customizing the product to meet your needs.

19 Oaks was able to help create messaging that connected with non-engineers, but retained the technical information needed to accurately reflect the utility infrastructure challenges that face our communities.

I’ve worked with 19 Oaks for several years and trust them with all of our sales and marketing needs, including staff training, website development, social media, print and web ads, email campaigns and more. 19 Oaks understands how to communicate with and delight our customers, which has improved our brand and customer experience and positively impacted our bottom line. Before 19 Oaks, our biggest challenge was service awareness. Now all of our customers understand what we do and how it benefits them. I’m very happy with the work 19 Oaks does and the level of service they provide.

I can’t express what a help Shay was with pivoting A Company of Girls to a more organized and higher functioning organization. Her guidance with everything from recruiting new board members, to event planning, to corporate sponsorship, allowed us to build a successful, and replicating, model that helps us work smarter – not harder, allowing for more time to focus on our mission of empowering girls to succeed.

19 Oaks worked with my team to develop internal marketing systems and processes to keep us top of mind with our customers, grow our market share, and provides engaging content for our community. 19 Oaks are experts in bringing order to social media and creating a strategic vision. Their entire team is very accessible when questions and concerns arose.

As a sales professional it is rare to find a marketing agency that understands what I do for a living. So when 19 Oaks starting working with our firm and brought an understanding of who I was talking to, how, and when, it was a breath of fresh air. Using process, marketing content and tools with analytics to measure our work, they really helped me connect with more of my existing customers, reach new prospects, and gave me marketing tools that increased my sales. They were great to work with and I would recommend them to any company who really cares about the bottom line – while delighting their customers!

I hired Shay and her team to help me develop a streamlined system and CRM. Additionally I received outstanding training on several social media platforms (including LinkedIn which led directly to a strong lead within days!). I appreciate Shay’s communication skills, business acumen and her focus on absolute value-addding for her clients 24/7. She is a pleasure to work with and I’d highly recommend her and her team.

Shay excels at marketing strategy and fundraising for nonprofits. She has greatly helped our organization by introducing replicable processes for event promotion and member outreach. Shay understands how to communicate with donors and volunteers to increase engagement. For example, 19 Oaks created a successful new event to thank volunteers at no cost to our organization. Shay has trained and supported staff and board members to easily meet and exceed fundraising goals. They follow through on details and deliver on promises made. I highly recommend Shay to those looking to increase revenue and grow.

Hiring 19 Oaks to assist us with our Strategic Plan was a great decision. The staff fully integrated themselves into our line of work to truly understand our company, processes, problems, and successes. 19 Oaks provided us with a different way of thinking; bringing us back to the basics of communicating with our members and taking care of them in order set a strong base for continuing to grow the organization.

19 Oaks has played an invaluable role in our marketing and sales processes, from training our staff, to interviewing and placing a dedicated marketing and sales person, to redesigning and developing our website. As a result, our phone is ringing a lot more and we’re securing new business. The best part is, we’re getting the types of clients we want to strategically grow our company. I highly recommend 19 Oaks to any business seeking to boost their marketing or sales.